NCC receives complaints of over 20, 000 victims of ‘loan sharks,’ warns general public
Nigerian Communications Commission (NCC) says it has so far received over 20, 00 complaints from victims over the activities of online loan companies, as it warned members of the public to be cautious of fraudulent activities of firms it described ‘loan sharks.’
Head of Consumer Affairs Bureau of the Commission, Mr. Ayanbanji Ojo, made the disclosure, Thursday, during a telecom consumers’ sensitisation programme themed: “Shine Your Eyes- No Fall Mugu,” held at the spare parts Market, Agodi-Gate, Ibadan, the Oyo State.
firms it described noted that there was need to educate the people on the financial fraud going on in the telecom space, said the activities of the loan sharks had caused a lot of people pain with many traders vulnerable to what is going on.
He enjoined telecom consumers to approach their service providers to resolve their complaints, saying that if the providers are unable to resolve it, they should approach the Commission by dialling 622, which is toll-free.
“The market people are our telecom consumers, without them we cannot exist as a regulator. The market people deserve to know what is going on. Today’s programme is different from what we did at Bodija and the University of Ibadan.
“Today we are talking about ‘Shine-your-eyes’ which means there are so many financial fraud going on through the telecom and we want to educate our people, particularly the traders, because most of them are vulnerable to what is going on in the telecom space,” he explained.
Ojo disclosed that there was the need to educate consumers all the time because there had been many complaints on loss of money and being in the period of sustainability of telecommunications industry, everything must be done to sustain telecom consumers.
“The complaints we have been seeing so far is over 20 thousand. Even this money the loan shark saying a person on your contact list collected loan, how did they get your number? This is the kind of things we are trying to protect and to protect people, we have to educate them, so when people have information they are protected,” he explained.
